Booking & More
NUMBER OF PERSONS ACCOMMODATED
La Chataigne can accommodate a maximum of 6 persons aged 10 and over plus 2 children or infants aged 9 and under. We can also provide a cot and high chair/booster seat. When 6 or more persons aged 10 and over are booked there will be a one off additional charge of £10 per child or infant aged 9 and under to cover the cost of provision of additional beds plus laundering of additional bed linen and towels.
The Loft Apartment can accommodate a maximum of 2 persons aged 10 and over plus one child or infant aged 9 and under sleeping in either a cot or on a fold out mattress which can be placed in the lounge area. We are also able to provide a high chair.
The Garden Apartment can accommodate up to 4 persons aged 10 and over in total, 2 persons are accommodated in the bedroom and a further 2 persons are accommodated on sofa beds in the separate lounge. The pricing above is for up to 2 persons occupying the apartment. Should you wish to make a booking for more than 2 persons aged 10 and over an additional cost of £30 per person per night will be applicable and this cost will be added automatically when you make your booking online. If your booking is for 2 adults and 1 or 2 children/infants aged 9 or under, there will be no additional charge for children aged 9 and under or for infants requiring a cot.
The Cottage can accommodate up to 4 persons aged 10 and over in total, 2 persons are accommodated in the bedroom and a further 2 persons are accommodated on sofa beds in the separate lounge. The pricing above is for up to 2 persons occupying The Cottage, should you wish to make a booking for more than 2 persons aged 10 and over an additional cost of £30 per person per night will be applicable and this cost will be added automatically when you make your booking online. If your booking is for 2 adults and 1 or 2 children/infants aged 9 or under, there will be no additional charge for children aged 9 and under or for infants requiring a cot.
The minimum stay for the Garden Apartment, the Loft Apartment, The Cottage and La Chataigne is usually 3 nights except for Folk Festival weekend and the Christmas and New Year periods when the minimum stay is 4 nights however, please feel free to request a shorter stay as we will always try to accommodate your requirements.
Occasionally we have special offers for 1 and 2 night breaks, when available details of these breaks can be found on our website at www.closdelatour.gg
CHANGEOVER DAY, CHECK-IN AND CHECK-OUT
So that we can meet your needs we have no fixed changeover day. Check-in time is 4pm and check-out time is 10am however we will always do our best to make these times flexible when possible and with prior arrangement. If you are arriving on Sark before 4pm we are more than happy to accept your luggage even if your accommodation is not available for entry until 4pm. Likewise, if you are not leaving Sark until the afternoon we will look after your luggage so that you can enjoy your last day on Sark. The cost of transportation to and from the harbour for 1 item of luggage per person booked is included in the cost of your booking.
LONG TERM LETS
Long term rentals of 21 nights or more are available at discounted rates; please email us for further details.
HOW TO MAKE YOUR BOOKING
You can book online by pressing the ‘Book’ button for the accommodation that you wish to book. After pressing this button you will be taken to the calendar which shows what dates are available for the accommodation that you have chosen. You can then choose your dates and proceed with you booking.
Alternatively you can complete and submit the form on our ‘Contact’ page, or email us direct at [email protected] giving your requested dates and preferred accommodation. We will email you back to let you know if your requested dates and accommodation is available and the relevant cost.
A deposit of 50% of the full rental cost is required to secure your booking. Payment of the remaining balance is due 6 weeks before your holiday starts. If the balance is not paid by the due date, the booking may be treated as cancelled and your deposit may be forfeited.
Please note that all bookings made within 6 weeks of arrival must be paid in full at the time of booking.
CARE OF THE PROPERTY
We do not take a damage deposit but we do ask that Guests leave the property clean and tidy. Any breakages or damage, accidental or otherwise, should be reported to us immediately and we reserve the right to make a reasonable charge for those breakages or damage.
Please be aware that if sun tan cream or self tanning cream / body lotion makes contact with bed linen, bathrobes or towels it can cause yellow staining which does not become visible until after washing. This yellow staining is often not removable and in this instance, we reserve the right to charge you the full cost of replacing the stained items.
Our cancellation policy is as follows:
Cancellations made up to 8 weeks prior to the arrival date will receive a full refund less a £15 admin fee.
Cancellations made up to 6 weeks prior to the arrival date will receive a 50% refund.
The total payment is non-refundable for cancellations made less than 6 weeks prior to the arrival date.
Please note that no other countries have reciprocal health agreements with Sark therefore any medical treatment that you might need whilst holidaying on Sark will be chargeable to you. Holiday insurance can provide you with protection from the financial risks associated with going on holiday, including medical costs and travel delays, we therefore we highly recommend that you arrange holiday insurance appropriate to your needs.